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Who we are

We are friends, mums and now business partners

Having worked together as Virtual Assistants, we decided to be brave and develop our own business, ‘ASSIST’.

Assist Virtual Support Solutions harnesses the broad range of skills we have both developed over our 30-year careers. Our aim is to assist you or your business with all aspects of office management requirements. Whether you need a letter typed, a meeting booked, a website designed, or your social media managed and enhanced, Assist will be a one-stop shop for all your office requirements.

Claudia Ryan-Jones

Highly organised, with strong project management and secretarial skills

I worked for many years as a legal secretary working for various partners in law practices and then went on to help set up a new law firm and became the PA to the senior partner, as well as Office Manager to the Practice. After many years surviving a hideous commute, I left London to pursue a quieter life in the North of England.

Ready for change, I found myself a position working for a youth homeless charity. Fast forward 15 years, I gained a degree, a husband and two beautiful boys and the position of Deputy CEO of the Charity Trust. Fast forward another 3 years and I moved to France to live the good life with my family and began dabbling in the world of Virtual Support.

It really was the perfect job for me. It allowed me to achieve a work/life balance, something which had eluded me in previous years working for a busy charity.

So, what can I promise?

Excellent organisational and secretarial skills, attention to detail, great time management, lots of project management experience and strong people skills. I have partnered up with someone who is even more organised than I am and together we can provide you or your small business with wraparound office/business support to enable you to have the time to invest in what you are great at.

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Natalie Hodencq

 Technically Skilled, solution focused and highly organised

I started my career in teaching, working with children of all ages. I soon became the IT specialist, then achieved promotion to Head of Year, which involved managing an entire 120-pupil year group and the associated staff. The pinnacle of my teaching career was my pivotal role in the creation of a brand new state of the art “connected” school.

Meeting my French husband brought with it a change of direction and in 2005 we moved to France, with our son arriving a few years later. Taking the language challenge head-on, I began working as an English Language teacher for adults in business, and was soon invited to cover a maternity contract as a virtual assistant working in the Oil & Gas recruitment industry. This contract soon became permanent and my career in Virtual Assistance began.

Nearly ten years on, I have been working as a virtual assistant in the fast-paced world of recruitment within a variety of sectors. I have invested this experience in developing my skills,  managing multiple tasks, learning new systems and using my organisational skills to deliver the excellent service our clients expected.

So what are my skills? What can I offer?

I have excellent attention to detail and project management skills. Being experienced in a variety of systems and software platforms helps me to learn and adapt to new programs. I can also multitask and manage a number of projects concurrently, using my organisation abilities to their fullest.